About Open Air Photobooth

Shipping Information

The Open Air Photobooth is built to order. Immediately after placing an order, your booth goes into production. With an average overall production time of one (1) week (for Black ABS cases), your booth will be be delivered approximately two (2) weeks from order date (east coast destination). Custom colors take an additional two (2) weeks approximately. Overseas shipping will increase delivery time.

Email confirmation of order and production updates will be sent to you at regular intervals to keep you informed of the progress of your Open Air Photobooth shipment.

A shipping confirmation email and tracking number will also be sent.

If you have any questions after your order has been placed, please feel free to contact us via phone or email.

By phone: 805-898-9751 (9 a.m. to 5 p.m. Pacific time)

By email: info@openairphotobooth.com

Customer Service

We are here to help! From unpacking your Open Air Photobooth to custom graphics support, our customer service team is here for you. Clear, straightforward operating manuals are included with each order. We can also be reached seven days a week to answer questions over the phone or via email.

Refund, Return and Cancellation Policies

Due to the custom manufacturing of the Open Air Photobooth, refunds and returns are not offered. ALL SALES ARE FINAL. The internal components are subject to 1 year manufacturer warranties.

Frequently Asked Questions

With availability to the general public and a website launch on February 1, 2009, Open Air Entertainment LLC strives to answer all questions posed in regards to the Open Air Photobooth.

If you have any questions, please feel free to contact us via phone or email. As questions are answered, this portion of the website will be updated.

Q: How many events will it take to recapture the cost of my Open Air Photobooth?

A: Rental fees for digital photobooths vary depending on your location. For example, in Southern California, the average rental fees commonly range from $1,000-$1,600 per event (with options). Thus, in Southern California, the Open Air Photobooth can be paid for in as little as 4-5 events!

Q: What are the expenses I’ll incur when using my Open Air Photobooth?

A: Assuming the booth is set to print captured images, the cost of printer supplies will be the only cost incurred. With the paper/ink cartridges commercially available on this website and others, you’ll never be without supplies.

The Sony UPCX1 printer has an extremely low price per print. If purchased through www.openairphotobooth.com, a single 3.5x5 print costs $.25, a 4x6 costs $.20, a 5x7 costs $.65, and a 4x8 costs $.53. If you select photo strip outputs, this cost per print will be cut in half (due to the printing of duplicates).

For a 4-hour rental, 100-300 prints is common, thus total expenses can range from $25-$50.

Q: What are the “brains” behind the Open Air Photobooth?

A: The compact computer system running the Open Air Photobooth is Windows-based. Open Air Photobooth software is preset to run automatically upon startup for ease of operation. Being Wi-Fi compliant (802.11 b/g/n), software can be upgraded wirelessly, and photos can easily be transferred to another computer or to a hosting site on the Internet.

Q: What printer is used in the Open Air Photobooth?

A: The Open Air Photobooth utilizes the Sony UPCX1 professional dye-sublimation photo printer.

Q: Do I have to load any software into the booth when it arrives?

A: No. After following the Start Up Guide provided with your booth, you’ll be able to turn on the booth and immediately take pictures. The Start Up Guide will provide information about how to change photobooth settings, modify picture output, and ultimately configure the booth to your needs (as they vary per event).

Q: Where can you set up the Open Air Photobooth?

A: Being the smallest and lightest photobooth on the market, the setup options are limitless. From living rooms to yachts to private booths at nightclubs, the Open Air Photobooth can be setup anywhere power is available.

Q: Does the Open Air Photobooth save the images as digital files?

A: The photobooth software can be set to Print Only, Print and Save as .jpg, or Save as .jpg Only. Each individual image as well as the selected output can be saved.

Q: Is it possible to change the output of the Open Air Photobooth?

A: Yes. First, the operator selects the number of images to be taken and how they are arranged. The most common layouts are a single image on one sheet of paper (1 image, 1 row, 1 column), a passport-style strip of images (e.g., 4 images, 4 rows, 1 column), or a 2x2 grid of 4 images. Second, the operator can incorporate a custom background, header and footer for the output. This feature makes it possible to add relevant text or logos to the output.

Q: Does the Open Air Photobooth take color or black-and-white (b/w) digital photos?

A: The camera and software capture color images. These images can be printed as color or b/w. The Open Air Photobooth comes standard with one activation button. Prior to an event, the operator can set the software to print color or b/w. As an option when ordering, a second activation button can be installed to allow each customer to choose between color and b/w.